Learn to manage remote work

Working remotely and managing team members working remotely can be challenging and also offer a whole different layer of potential issues and problems. Understanding the considerations for managing a remote workforce, knowing how to support and manage your employees remotely can help not only improve the productivity or your business, but can ensure job satisfaction and employees are happy and content in their jobs.

This online course in managing remote work covers everything you will need to know about about how remote work can be beneficial to a business.

Lesson 1: Nature of Remote Work
Definition of Remote Work
Location, Location, Location
The On-Going Shift Toward Remote Work
“Traditional” Forms of Remote Work
Industry and Employment
Nature of a Remote Workplace
Community Hubs
Scope of Remote Workplaces for Different Goods and Service Business Structures
Prevalence of Remote Work
Timeframe? Is it a short-term decision or long-term?

Lesson 2: Challenges and Benefits of Doing Work Remotely
Productivity and Time Management
Achieving Flow State
Trust
Talent Acquisition
Confidentiality and Data Protection
Impact of Remote Work on Businesses
Benefits
Challenges
Impact of Remote Work on Employees/Remote Workers
Benefits
Challenges
Impact of Remote Work on the Environment
Benefits
Challenges

Lesson 3: Comparative Practices/Working in Different Industries
Sectors Adapting to Remote Work
Health Sector
Education Sector
Challenges for Remote Learning
Adults in Education
Retail Sector
Food Services
Office services – financial/ administration

Lesson 4: Communicating Remotely – Technologies Used
Face-to-face Communication vs. Remote Communication
Creating a Positive Share Culture in the Workplace
Feedback
One-on-One Meetings
Engagement
Knowledge Sharing
How to Effectively use Different Types of Remote Communication
Face-to-face Communication Online (Real-time)
Letters and Emails
Telephone Calls
Instant Messaging
SMS
Online Chat
Remote Working with Clients

Lesson 5: Managing and Supporting Staff Remotely
Managing Staff remotely
Leadership and Remote Worker
Building & Sustaining a Work Culture Remotely
Reviewing Staff & Performance Appraisals
Recruitment & Training
Hiring Staff
Training New Staff
Professional Development for Existing Staff
Supporting staff
Stress
Burnout
Staff Wellbeing
Unmotivated Staff
Occupational Health and Safety Considerations
The Positives

Lesson 6: Logistics – Supplying Goods and Services Remotely
Remote Sales and Large or Small Businesses
Managing Delivery of Goods Remotely
Services

Lesson 7: Online Events
Webinars
Product Launches
Book Launch
Virtual Conferences
Live Chats
Live Streams
Team Building
Planning an Online Event

Lesson 8:  Research Project – Developing a Plan for Remote Working
Scheduling Work
Time Management
Tracking Time
Planning to Ensure Resources
Meetings
Planning for Risks/Contingency Planning